Frequently Asked Questions

Click on the question links below for more information. If there are any further questions that are not answered please contact Janet Eklund.

Getting Started

How do I get my Username & Password?

Can I use a MAC to fill out the survey?

What browsers does Counting Opinions support?

Is there a timeout period?

If my session times out, is my information saved?

Need More Help?

 

Getting Started

How do I get my Username & Password?

If you have misplaced your login and password, there are a couple of options.  You can use the Password Reminder feature if your account includes your email address.  If your email address is not yet associated with your account, then you can contact Janet Eklund.

Can I use a MAC to fill out the survey? 

Yes, LibPAS is supported on both MAC and Windows operating systems.  On the Mac we support the Safari and Firefox browsers.

What browsers does Counting Opinions LibPAS support? 

LibPAS is best viewed in the most recent versions of Microsoft Internet Explorer, Firefox, Opera, Google Chrome, Safari and with CSS, images and Javascript options enabled. Data Input screens adhere to web accessibility guidelines.

Is there a timeout period?

Yes, 60 minutes.

If my session times out, is my information saved?

Yes.  Each time you tab into a field your data is saved in the previous field.

Need More Help? 

You can view the video tutorials and also the how to guides from the main page by selecting video tutorial or the help menu.